Who We Serve, How We Help, & FAQs

The Help Center is dedicated to serving those in the Mt. Juliet and West Wilson County communities. 

Q. Who is eligible?
A. Clients must reside within West Wilson County (Highway 109 to Davidson County line, Mt. Juliet, Gladeville and portions of Old Hickory.)

Q. What documents are required?
A.  You will need to provide proof of address for each adult in your household for whom you are getting food. Proof of address can be any bill or printed piece of mail that includes name, address, and a date within the past thirty days. You can also sign up for Informed Delivery through the USPS to receive an emailed daily digest of mail you will receive, and we can sometimes use this as proof of address. Proof of address is required for each adult for every visit to the Help Center for grocery orders or utility assistance. 

Q. What is provided?
A. Clients are welcome to make twelve visits (spaced one month apart) per year to the food pantry, which includes staples of canned goods, frozen foods, perishable items, and toiletries/personal care products, and cleaning products. We also provide milk, eggs, frozen meat, and produce when available. Registered clients are also eligible for emergency utility assistance.  We can also provide assistance with finding community aid and information in areas such as homelessness, disabilities, and domestic abuse.

We also offer bread and bakery items, fresh fruits and vegetables, and other perishable items which are available in our lobby for anyone who needs them. These do not apply toward the twelve visits per year, nor do they require Proof of Address to be presented.

Q. Where is the Mt. Juliet Help Center located?
A. There is not access directly off of Mt. Juliet Road, even though our address is 3425B North Mt. Juliet Road. If you're coming from Lebanon Road, turn LEFT at the Woodridge Place traffic light just after Mt. Juliet Middle School. If you're coming from the Division Street side of Mt. Juliet Road, turn RIGHT at the Woodridge Place traffic light just after Celebration Lutheran Church, which is on the corner. Immediately after turning onto Woodridge Place, turn RIGHT into the parking lot of Celebration Lutheran Church, then drive all the way to the end to arrive in the Help Center's parking lot.